Vacancies elsewhere in the UK:-

Group Chief Operating Officer – Swansea – circa £75k

Our client, an innovative, entrepreneurial and growing company, is looking for an experienced Chief Operating Officer (COO) to be based in their Swansea office. Reporting to the Managing Director, the main areas of responsibility for the COO will be as follows:

• Administration & Operations Management
• Risk & Functional Reporting
• HR / Employee Relations
• Compliance & Regulatory

• Strategic Projects with focus on new product development and planning.

Applications for this excellent opportunity are invited from candidates from a broker or carrier / General Insurance or Life background. In addition, experience of managing a call centre operation would be highly advantageous.

To apply for Chief Operating Officer (ref: A/21845) contact chris@amcinsurance.co.uk

Casualty Claims Handler (Manchester) - circa £35k (Negotiable)

Our client, one of the UK’s leading MGA’s, is looking an experienced Liability Claims Handler to join their team of experts in their Manchester office. The main purpose of the role is to handle an allocated portfolio of claims in accordance with all company and regulatory requirements whilst ensuring the delivery of service excellence.

Responsibilities:

• To handle liability claims from FNOL to final settlement up to the level authorised by the Claims Director in accordance with the company’s processes and procedures.
• Achieve the most economical settlement at the earliest practical time by proactively driving every case in association with the diary system.
• Reserve accurately and in accordance with the Company reserving policy.
• Ensure the reserves are frequently reviewed and amended as necessary and that all processing and management information systems are kept up to date.
• Identify and pursue all avenues of recovery.
• Appoint panel service providers where necessary and contribute to the monitoring of their performance to ensure delivery of the highest possible standards.
• Keep senior staff informed on individual large losses and claims trends identified.

The successful candidate will have at least 3 years’ claims handling experience with good interpersonal skills and good time management abilities. In addition, you will need to have the following Technical Knowledge:

• CIP/ACII (or progress towards)
• Relevant law relating to Liability classes
• Principles and practice of insurance
• Civil Procedure Rules
• Understanding and interpreting medical reports
• Reserving skills
• Underwriting philosophies
• Policy Wordings

To apply for Casualty Claims Handler (ref: A/21815) contact chris@amcinsurance.co.uk

First Notification of Loss Claims Handler - Cheshire – £Negotiable

Our client is undergoing a sustained period of growth and as a result they are looking for First Notification of Loss (FNOL) Claims Handlers to join their team of Motor Claims experts based in Cheshire. Ideal candidates will have a good strong customer service background, excellent telephone manner and be used to handling a high volume of calls in a fast paced environment. Any contact centre environment experience would be advantageous.

To apply for FNOL Claims Handlers (ref: A/193) contact chris@amcinsurance.co.uk